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Transamerica: Lead Configuration Manager

Company: Transamerica
Location: Plano
Posted on: November 22, 2021

Job Description:

Job Description SummaryThe Lead Configuration Manager is responsible to ensure that accurate and reliable information about the configuration of services, and the CIs that support them, are available when and where it is needed. This includes information on how CIs are configured and the relationships between them. To achieve this goal the Lead Configuration Manager needs to work closely with their stakeholders, local IT-, global IT business partners, security-, risk-, audit-, and compliance departments, in developing a global vision and executing the strategy.Job DescriptionWhat You Will Do:Design, deploy, and manage CMDB data management tools including Discovery and Service Mapping solutions for both on-premise and cloud resourcesLead the collection and analysis of requirements to develop technology strategies.Participate in delivery of new technologies as a leader or major participant.Provide consulting advice and guidance to customers and other GTS teams across several technologies.Serve as the escalation point involving potential troubleshooting and problem resolution assistance.Design and manage CMDB data integrations with other data sources using import sets, transform maps, API integrations, and the Identification and Reconciliation Engine.Design and manage workflows for request driven data maintenance automationDevelop, document, implement, and maintain CMDB governance processes, procedures, and policiesMentors the organization on configuration management services, concepts, policies and procedures.Mentors and helps direct configuration management specialists through leading community of practiceContinually drive improvement in the configuration management processDefine, create, and monitor CMDB health reports, dashboards, and other reports that support auditing and compliance of CMDB management. What You Will Need: QualificationsBachelor's degree in computer science or related field, or equivalent experienceEight years of relevant work experienceHands-on experience; knows the details of discovery, reporting, service mapping, CI's, relationships and attributes.Certification and experience at the level of ITIL Configuration Practitioner would be desirableHave an understanding of infrastructure and application onboarding and offboarding processes and how the CMDB can be integrated in those processes.Strong breadth of knowledge across technology disciplinesHave a general understanding of all aspects of infrastructure devices(i.E. server, network device, network protocols, application technologies, operating systems basics)Have an understanding of hardware and software asset management practices and how those processes integrate and synchronize with the CMDBAbility to convert complex information into simple, explainable solutionsUnderstanding of current and future business needs met by infrastructure platformsResults-driven with a bias towards practical applicationsPossess a planning orientation with integrative and strategic thinking skillsAbility to quickly learn and apply new conceptsAbility to drive and achieve consensus/support from large diverse groupsStrong written and verbal communication skills to enable effective articulation of strategyProject management and client relationship skills with large and diverse projects/groupsAbility to provide expert advice to teams and support them to deliver large projects Preferred QualificationsCertifications in relevant technologies, methods, or platformsCertified System Admin ServiceNow FundamentalsDiscovery FundamentalsExperience with CSDM 3.0ITIL 4 Certification Behavioral & Leadership CompetenciesAnalytical SkillsAttention to DetailCommitmentCommunication SkillsCritical Thinking AbilityCustomer FocusDiversity Focus Working ConditionsAgile Scrum TeamOffice Environment, with some telecommute abilityOn-call support rotation participation requiredOut of hours support (evenings and weekends) may be requiredTravel may be required, less than 10% **Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. ** Compensation:The salary for this position generally ranges between $109,000 to $175,000. This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2. Bonus Eligibility:This position is also typically eligible for an annual bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion at a rate of 17.5%.What You Receive:A Comprehensive Wealth + Health package.Wealth Benefits; Competitive Pay, Bonus,and Benefits PackageHealth and Work/Life Balance Benefits Our commitment to inclusion & diversity means that wevalue differences. We encourage the unique perspectives of persons and are dedicated to creating a respectful and inclusive work environment.Additional Salary Scales:UKNot available at this time.This position is also typically eligible for an annual bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion at a rate of XX%. NLNot available at this time.This position is not eligible for an incentive bonus

Keywords: Transamerica, Plano , Transamerica: Lead Configuration Manager, Executive , Plano, Texas

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