Interim Chief Nursing Officer
Company: Community Hospital Corporation
Posted on: April 9, 2021
Clinical Services Plano, Texas, United States Contract The
Interim CNO is responsible for the day-to-day operations of the
clinical services of the Long Term Acute Care Hospital (LTACH).
Under the direct supervision of the LTACH CEO, the CNO is
responsible for providing, managing and supervising the clinical
staff, ensuring that the competency, numbers, and staff levels are
appropriate to meet the immediate and complex needs of patients.
The CNO is responsible for promoting the overall quality of nursing
care while operating under the ANA Standards of Practice. In
conjunction with the professional staff the CNO plans, coordinates,
manages, and evaluates clinical programs and services of the LTACH
promoting a team approach to the delivery of patient care provided
by the LTACH. CHC is a tobacco-free employer. Major
Responsibilities Operations Management: Defines and implements
operational standards, policies and procedures that address how
nursing care needs of the patient population are assessed, met and
evaluated. Collects and analyzes data from internal and external
sources regarding current way of doing business and clinical
processes. Conducts needs analysis, identifies and prioritizes
needs, applies good problem solving skills to improve operations.
Safety and Quality of Care: Promotes quality by incorporating
current nationally recognized professional standards and other
expert literature into policies and procedures governing the
provision of nursing care, treatment and services. Encourages the
identification of alternate processes and potential solutions and
acts to implement changes to resolve identified problems, improve
safety and quality of care and maintain patient rights. Financial
Management: Oversees the preparation and management of sound
operating, special project and capital budgets for nursing. Ensures
the utilization of appropriate productivity measures and nursing
support of revenue cycle needs. Meets budget-critical financial
metrics. Human Resources: Determines staffing requirements and
ensures the availability of adequate numbers of competent staff
(including contract labor) that are properly credentialed,
educated, trained, motivated and engaged. Directs performance
management systems including policies/practices for providing
timely feedback, recognizing excellence and dealing with problem
behavior and poor performance. Medical Staff: Collaborates with the
Medical Staff to identify and resolve issues affecting the
provision of nursing care and overall patient care in the Hospital.
Fosters open and effective communication between patients, nursing
and medical staff to resolve problems. Promotes harmonious
relationships among nursing, medical staff, patients and the
public. Vision and strategy setting: Establishes and communicates a
clear and compelling vision. All stakeholders know the hospital's
mission, vision, and priorities. Works with Board, senior
management team, physicians and nursing staff to develop,
implement, and update strategies and opportunities for growth and
improvement to support the hospital's mission and respond to
external and internal issues. High performance culture: Conveys
CHC/hospital's values and acceptable behavior to all stakeholders
through own actions. Creates an organizational climate that
encourages teamwork, builds employee engagement, collaborates,
accepts accountability, and produces quality results. Inspires
individual and organizational excellence. Internal Communication
and Relationship: Demonstrates effective interpersonal relations
including influencing/persuading at all levels inside the hospital
and corporation. Builds rapport and trust with team through
frequent/timely communication. Develops and maintains effective
medical staff relationships. Seeks input from stakeholders.
Anticipates and addresses concerns. Talent Development: Wants
people to develop. Accurately assesses developmental needs and
provides frequent feedback, coaching, and personal development
opportunities. Faces up to performance and behavior problems
quickly and directly. Does not shy from providing timely corrective
feedback.Takes action promptly to remove talent that is
non-responsive to coaching and developmental activity.
Accountability: Sets clear, consistent goals and expectations.
Holds self and others accountable for decisions and actions.
Demands high performance. Is reliable, keeps commitments, and
delivers results. Creates an ownership culture. Other General and
- Supports and apply CHC's core values of Respect, Integrity,
Stewardship and Excellence in the performance of job
functions.Supports CHC goals. Complies with CHC policies and
procedures as they relate to the performance of job functions.
- Retains all nursing related hospital accreditations, licensures
and designations in good standing. Maintains compliance with all
laws and applicable regulatory requirements. Acts promptly to
comply with required changes.
- Is actively committed to quality of patient care, treatment,
and services. Measures and reports quality results to hospital and
corporate teams. Fosters continuous quality improvement.
Participates in corporate-wide and hospital-based performance
- Is actively committed to providing excellent customer service.
Strives to meet or exceed patient expectations/satisfaction in the
performance of job functions.
- Is actively committed to meeting and/or exceeding physician
expectations/satisfaction in the performance of job functions.
- Is actively committed to meeting and/or exceeding employee
expectations/satisfaction in the performance of job functions.
- Bachelor's Degree of Nursing from an accredited university
program. MSN preferred: or enrolled and progressing toward a
- Must possess and maintain current licensure as a Registered
- A minimum of three years of direct patient care experience in
an acute care setting is required.
- Critical care experience is preferred.
- Must show evidence of competency in supervising patient care
services through a minimum of 3 years management experience. Skills
- Ability to define realistic, specific goals and objectives and
to prioritize objectives
- Ability to organize and manage multiple priorities
- Ability to manage people and work with them in such a manner as
to build high morale and group commitments to goals and
- Ability to work with all levels of management and respecting
- Ability to communicate and relate well with others
- Ability to be trustworthy
- Ability to identify and resolve operational and administrative
- Ability to work with Medicare system and be adaptable to
- Ability to work independently
- Proficient PC skills, including Microsoft Word and Excel
- Proficient knowledge to understand and apply the concepts and
terminology unique to the healthcare industry
- Possess a strong customer orientation
- Possess critical thinking skills
- Possess sound and accurate judgment and timely decision making
This position is classified as a temporary/PRN employee. Employee
will be reimbursed for mileage or reasonable airfare to/from your
home to your assignment, car rental if needed, and accommodations
and in accordance of the CHC Travel & Entertainment Policy.
Keywords: Community Hospital Corporation, Plano , Interim Chief Nursing Officer, Executive , Plano, Texas
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