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Manager/Director of Accounts

Company: Award Solutions
Location: Plano
Posted on: April 9, 2021

Job Description:

The Customer Experience/Sales team at Award Solutions helps customers identify their skill transformation needs and provides off-the-shelf and custom training solutions in areas such as 5G, Network Virtualization, Automation, and Transport. They build on-going, long-term, trust-based relationships with their customers. They understand the organization structure and job roles of their clients intimately. They engage with all the stakeholders in the skill transformation process - the learner, the learners' leaders, and the Learning and Development team. They understand what a day in the life of each of these stakeholders looks like. They understand the network and IT infrastructure as well as the training infrastructure of their clients. They keep abreast of trends in the telecom, IT, and training industry. They serve as thought partners and technology coaches for their customers. They intimately understand the Award Solutions training portfolio. They engage with all the internal organizations at Award to ensure that their customer gets the best that Award has to offer. They collect internal data and customer feedback, and present meaningful, ongoing reports to their customers. They know that the customer always comes first, and they do their best to ensure that customers get the desired return on their investment of time and money in the training they buy.
Required-- At least 5 years of quota-carrying account management and field sales experience in the telecom/IT industries-- Demonstrated ability to break into new accounts, build relationships, and grow them independently-- Demonstrable existing relationships at VP- and Director- levels of telecom operators, manufacturers, and software providers-- Excellent communications skills to build and deliver presentations at VP-level of Fortune 500 companies-- Demonstrated experience working in cross-functional teams to build technical content and to identify and analyze internal data to present to clients-- Proficiency in use of Powerpoint, Word, Excel, LinkedIn and in delivering virtual presentations-- Reasonable knowledge of telecom network and enterprise IT infrastructure-- Permission to work and travel across US
Preferred:-- Professional services or training sales experience in telecom industry-- Familiarity with telecom network infrastructure, operations, and organization structure of telecom companies-- Familiarity with some CRM system
Location: -- Dallas area preferred but not required
Travel requirement:At least 50% once Covid restrictions are lifted

Keywords: Award Solutions, Plano , Manager/Director of Accounts, Executive , Plano, Texas

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