General Manager (Bilingual)
Company: TMX Finance LLC.
Location: Plano
Posted on: February 25, 2021
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Job Description:
Overview
As a General Manager ("GM"), you will lead the success of your
store and team by setting the bar high for performance. You will
coach, develop, and lead your team to reach Company objectives and
metrics in a fast-paced, dynamic, and high-energy environment.
Along the way, we'll provide you with a training and development
program to help you move your career forward. The health and
well-being of our Team Members, their families, and our customers
remain a top priority for us. That's why we've taken a number of
steps to help maintain a clean and safe environment where Team
Members can thrive, and customers can feel safe. Currently, in our
stores and Corporate offices, we're practicing social distancing,
wearing face coverings (subject to certain exemptions), cleaning
frequently, and following state and local requirements as well as
Center for Disease Control (CDC) guidelines to help ensure a clean
and safe environment for all. As the situation evolves, changes may
be made to our practices, in line with state and local mandates as
well as CDC-guidelines.--
Essential Responsibilities
Oversee, coach, and develop all store Team Members in order to
build new business and maintain store profitability. This includes
training Team Members on systems, policies, compliance, account
management, recovery, and daily performance reports.Manage overall
store performance by meeting or exceeding Company performance
standards, including Key Performance Indicators (KPIs). Track,
analyze, and train Team Members on various performance reports.Lead
your team to reach or exceed sales goals by selling loan or pawn
products to consumers, identifying local marketing strategies,
leveraging business-to-business partnership opportunities,
obtaining referrals, and hosting and participating in community
events*.Supervise and maintain office security and conduct proper
opening and closing procedures, including management of vault, cash
drawer, and bank deposits.Ensure a work environment that upholds
compliance with Company policies and procedures, as well as local,
state, and federal laws and regulations.Maintain a visually
pleasing and professional atmosphere that aligns with the values
and mission of the Company. This includes overseeing store
planogram and ensuring seasonal and/or promotional marketing
material are displayed properly.Utilize personal vehicle to
complete bank deposits and other Company business throughout the
workday*. Work efficiently in a rapidly changing and fast-paced
environment and handle multiple challenging tasks with ease to meet
individual and team performance standards. Utilize strong
interpersonal skills to communicate and interact with customers and
Team Members at all levels. Ability to maintain a full-time work
schedule with regular in-person attendance, including limited
Saturday hours**, is required for this position. A full-time work
schedule for this position includes, at a minimum, 48-hours per
week***.
Minimum Qualifications
California Residents: Please review our "California Resident Notice
at Collection and Privacy Policy" Submit a "Verified Consumer
Request" to understand what information we collect, disclose and
sell, or to request that we delete your information.
California applicants and employees: Please review our "Notice at
Collection for California Applicants and Employees" related to the
California Consumer Privacy Act of 2018 (the "CCPA").
Keywords: TMX Finance LLC., Plano , General Manager (Bilingual), Executive , Plano, Texas
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