Technical Account Manager
Company: Palo Alto Networks
Location: Plano
Posted on: February 24, 2021
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Job Description:
Company Description
Our Mission
At Palo Alto Networks-- everything starts and ends with our
mission:
Being the cybersecurity partner of choice, protecting our digital
way of life.
We have the vision of a world where each day is safer and more
secure than the one before. These aren't easy goals to accomplish -
but we're not here for easy. We're here for better. We are a
company built on the foundation of challenging and disrupting the
way things are done, and we're looking for innovators who are as
committed to shaping the future of cybersecurity as we are.
Job Description
Your Career
The Technical Account Manager (TAM) manages our Customers' services
experience to ensure Palo Alto Networks is exceeding customer
expectations. As a partner to the Account Team, the TAM understands
the account strategy and the customer's security and business
priorities in order to provide guidance, to share operational best
practices and to mitigate risk.
Your Impact
Qualifications
Your Experience
Additional Information
The Team
Our technical support team is critical to our success and mission.
As part of this team, you enable customer success by providing
support to clients after they have purchased our products. Our
dedication to our customers doesn't stop once they sign - it
evolves. As threats and technology change, we stay in step to
accomplish our mission. You'll be involved in implementing new
products, transitioning from old products to new, and will fix
integrations and critical issues as they are raised - in fact,
you'll seek them out to ensure our clients are safely supported. We
fix and identify technical problems, with a pointed focus on
providing the best customer support in the industry.
Our Commitment
We're trailblazers that dream big, take risks, and challenge
cybersecurity's status quo. It's simple: we can't accomplish our
mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all
qualified individuals with a disability. If you require assistance
or accommodation due to a disability or special need, please
contact us at [email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate
diversity in our workplace, and all qualified applicants will
receive consideration for employment without regard to age,
ancestry, color, family or medical care leave, gender identity or
expression, genetic information, marital status, medical condition,
national origin, physical or mental disability, political
affiliation, protected veteran status, race, religion, sex
(including pregnancy), sexual orientation, or other legally
protected characteristics.
Keywords: Palo Alto Networks, Plano , Technical Account Manager, Executive , Plano, Texas
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