Division Service Manager
Company: Liberty Mutual Insurance
Location: Plano
Posted on: January 11, 2021
|
|
Job Description:
At Liberty Mutual, our purpose is to help people embrace today
and confidently pursue tomorrow. That's why we provide an
environment focused on openness, inclusion, trust and respect.
Here, you'll discover our expansive range of roles, and a workplace
where we aim to help turn your passion into a rewarding profession.
We value your hard work, integrity and commitment to make things
better, and we put people first by offering you benefits that
support your life and well-being. To learn more, please visit
https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual has proudly been recognized as a "Great Place to
Work" by Great Place to Work-- US for the past several years. We
were also selected as one of the "100 Best Places to Work in IT" on
IDG's Insider Pro and Computerworld's 2020 list. We have been named
by Forbes as one of America's Best Employers for Women and one of
America's Best Employers for New Graduates-as well as one of
America's Best Employers for Diversity. To learn more about our
commitment to diversity and inclusion please visit:
https://jobs.libertymutualgroup.com/diversity-inclusionLiberty
Mutual is an equal opportunity employer. We will not tolerate
discrimination on the basis of race, color, national origin, sex,
sexual orientation, gender identity, religion, age, disability,
veteran's status, pregnancy, genetic information or on any basis
prohibited by federal, state or local law. The Division Service
Manager has overall service management responsibility for a book of
business within the Division. Responsible for recruiting, training
and development of Service Managers. Establishes overall objectives
of the service team in line with the business objectives.
Coordinates distribution and service related issues with internal
departments. Responsible for managing external relationship issues
(agents/brokers, customers, industry associations, , etc.). ,*
Oversees delivery of the full scope of Account Management Services
to customers and/or ex customers, agent/broker partners through
staff Service Managers.* Establishes overall objectives of the team
that support SBU goals and business plan. Responsible for the
recruitment, hiring, training and development of Service Managers.*
Establishes objectives, assigns accounts and monitors workload.
Completes performance appraisals and provides coaching and career
guidance to staff.* Responsible for establishing and maintaining
relationships with key customer contacts and agents/brokers,
assisting Distribution and Underwriting with key prospects,
stewardship and renewal presentations.* Maintains overall
responsibility for resolution of service issues.* Manages
appropriate delivery of service by segment to ensure account level
profitability and retention programs to include all stewardship
components.* Works in conjunction with H.O. Service Management to
evaluate workflow processes to determine effectiveness and
compliance. Identifies methods to reduce costs and/or enhance
customer service and also participates in the development of new
programs and organizational change.* Assists Division General
Manager and H.O. Service Management with budgeting and expense
control issues.* Participates in annual planning process and has
administrative responsibility to oversee fixed assets for the
service area.Qualifications: * Bachelor's Degree plus at least 10
years of business experience (50% of which in a management
capacity).* Effective marketing, leadership, interpersonal and
analytical skills.* Must have demonstrated ability to express ideas
clearly and concisely (both oral and in written form).* Advanced
knowledge of commercial claims, risk management, and applicable
state regulations, basic knowledge of underwriting, plan
construction, pricing, service contracts, and funding/financial
security agreements is also a must.* A masters' degree, ARM
designation or CPCU is strongly recommended.
Keywords: Liberty Mutual Insurance, Plano , Division Service Manager, Executive , Plano, Texas
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Executive JobsMoneygram: Sr. Procure To Pay Project Manager Description: Job Summary The Project Manager IV is responsible for the design, development and implementation of projects. The Project Manager IV provides tactical management of the project execution as defined in (more...) Company: MoneyGram Location: Krum Posted on: 01/21/2021 Moneygram: Manager Of Data & Insights, Marketing And Consumer Analytics Description: Job Summary The Manager of Marketing and Customer Analytics will lead a team of analysts and will be responsible for partnering cross functionally to provide relevant and actionable data insights to help (more...) Company: Moneygram Location: Anna Posted on: 01/21/2021 Area Sales Manager Description: Sonendo, Inc. is a privately held, venture-backed company developing innovative technologies to transform dentistry by Saving Teeth Through Sound Science--. We are currently building a high-performance (more...) Company: Sonendo--, Inc. Location: Dallas Posted on: 01/21/2021 Assistant Store Manager Description: Job DescriptionAre you an enthusiastic, creative, and ambitious self-starter Extra Space Storage needs your help with the management of one of our beautiful self-storage facilities. As an Assistant Store (more...) Company: Extra Space Storage Location: Dallas Posted on: 01/21/2021 Development Manager Description: Our client is the national leader of analytics driven products and services to enable businesses in the construction industry to manage workforces. They are in the midst of a major technology transformation (more...) Company: GTN Technical Staffing and Consulting Location: Dallas Posted on: 01/21/2021 Senior Manager Risk Management Description: Requirements: Coordinates with internal and external parties in risk management across various areas including financial reporting, stress testing, controls, Company: Selby Jennings Location: Dallas Posted on: 01/21/2021 Senior Manager/Director of Revenue Accounting Description: Job Summary: currently remote but may require future relocation to Austin, TX, time frame undetermined This position is responsible for ensuring the accurate recording of all revenue transactions related (more...) Company: SailPoint Technologies Location: Dallas Posted on: 01/21/2021 Assistant Salon Manager Description: Job DescriptionGot shears and a winning attitude Have a yearning to earn and a desire to support other stylists Then let's talk Maybe you're a stylist who wants more responsibility, Company: Great Clips Location: Colleyville Posted on: 01/21/2021 HRIS Senior Manager Description: Senior Manager, HRIS. Human Resources Information Systems HRIS Senior Manager. NextStep Recruiting is working with a large, fast-paced Technology Organization in the Dallas-Ft. Worth Market is looking Company: Careerbuilder-US Location: Dallas Posted on: 01/21/2021 CIMD, PFM, Relationship Manager, Analyst --- Dallas, TX Description: MORE ABOUT THIS JOB Goldman Sachs Personal Financial Management GS PFM specializes in creating personalized wealth management plans for affluent individuals and families. We give clients clarity, confidence (more...) Company: Goldman Sachs Location: Dallas Posted on: 01/21/2021 |