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Manager, Mobile Apps Infrastructure and Digital Strategy

Company: Abbott
Location: Plano
Posted on: January 11, 2021

Job Description:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 107,000 colleagues serve people in more than 160 countriesJOB DESCRIPTION:Our Neuromodulation business is an area of expertise for Abbott. This business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. Our Solutions include Proclaim (TM) XR SCS System, the 1 Spinal cord stimulator on the market, Proclaim (TM) DRG Neurostimulator, the only FDA approved DRG therapy and a market leader in radiofrequency ablation therapy, Abbott RFA. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum. Our deep brain stimulation technology for progressive diseases help people manage their Parkinson---s disease and essential tremor symptoms, steering away from side effects.Our location in Plano, TX currently has an opportunity for a Manager, Mobile Apps Infrastructure. The Mobile Apps Infrastructure and Digital Strategy Manager acts as key point of contact for all matters about the Product Mobile apps deployment infrastructure support and defines the vision and roadmap for Abbott---s Neuro Business Unit---s Product App Mobility infrastructure systems and services. In addition, this position also has responsibility managing a team of Tier 3 support for all services related to Product App Mobility.WHAT YOU---LL DODefine digital strategy and implementation for new product development platforms.Development of roadmaps for MDM (Mobile Device Management) and MAM (Mobile Application Management) solutions to facilitate the achievement of the business strategiesIdentify standardization of processes and support solutionsWork with cross functional business functions like R&D, Supply Chain, Regulatory, Quality, Legal, Technical services and IT functions to develop the different project business cases. Ensure proper and regular communication of the status of operations projects, solutions adoption and servicesMaintains high standards of accuracy, quality and reliability for all supported services. Responsibility for charting regional app rollout strategy and working with PMO, Remote Care and Regulatory business functions. Monitoring app deployment status and trending on tech services issues.Defining and managing mobile app product deployment infrastructure strategies. Understand latest market/technology trends and evaluate technology adoptionEstablish and maintain strong, strategic partnerships with vendors and service suppliers management supportManagement of Application rollout and partnering with various Cross functional groupsMaintenance planning of MDM infrastructure managing user devices and mobile applicationsCreates and maintains plans and also drives execution of Mobile application deploymentsProvides support for User and device management and develop trainings for end usersProvides metrics and trend reporting on all Mobile product apps deployment and maintenance operationsManagement of App store with Mobile App store vendorsResponsibility for adherence to standards of company mobile devices strategy and related infrastructureEnsures service delivery and customer satisfaction for all supported servicesMobility security expertise to help R&D and App development teams on mobile app deployment security strategies and define and help build these strategies into various programs. Coordinate with infrastructure operations to automate repetitive tasksEDUCATION AND EXPERIENCE YOU---LL BRINGRequiredBachelor's degree in computer science, business administration or another discipline relevant for the healthcare IT industry or equivalent experienceMinimum 10 years of Product Development, IT or Mobility experience in large or midsized Health Care, Medical Devices or Consumer Goods organization managing mobility supportProven skills and/or experience in the following technologies: Mobile App Customer support. Apple iTunesConnect, AirWatch, Mobility BYODExtensive experience with Mobile application rollouts within MDM infrastructure. Extensive knowledge of MDM and MAM and Mobility deployment infrastructure managementExtensive experience with MDM technologies (AirWatch) and Mobile Application deployment management and also experience managing Apple and Android App store deployments. Experience managing Mobile device technical support desk and mobility technologies for iOS and AndroidAbility to architect, design and analyze diverse enterprise solutions based on evolving requirementsExtensive experience working through formal change control. Experience with environment separation and promotion workflowsExperience in setting Mobility IT strategies and business alignment. Business unit relevant business process knowledge, as related to Mobility IT and App deployment infrastructureGood communication, logical thinking, decision making and problem solving abilities, and good leadership and management skillsStrong teamwork and interpersonal skills and ability to communicate with all management levels. Strong ability to collaborate, influence and build consensusStrong project management skills. Strong experience with vendor management. Strong focus on Customer SatisfactionPreferredSecurity and authorizations experience preferred - Apple or AirWatch MDM Certifications, GIAC GMOB Security certifications.Ability to meet deadlines and work in a fast paced environmentExperience in managing mobile apps in regulated environment is an added advantageWHAT WE OFFERAt Abbott, you can have a good job that can grow into a great career. We offer:-- Training and career development, with onboarding programs for new employees and tuition assistance-- Financial security through competitive compensation, incentives and retirement plans-- Health care and well-being programs including medical, dental, vision, wellness and occupational health programs-- Paid time off-- 401(k) retirement savings with a generous company match-- The stability of a company with a record of strong financial performance and history of being actively involved in local communitiesLearn more about our benefits that add real value to your life to help you live fully: Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter AbbottNews and AbbottGlobal.JOB FAMILY:Product DevelopmentDIVISION:NM NeuromodulationLOCATION:United States > Texas > Plano : 6901 Preston RoadADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 15 % of the TimeMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdfFull time

Keywords: Abbott, Plano , Manager, Mobile Apps Infrastructure and Digital Strategy, Executive , Plano, Texas

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