Principal Custom Solutions Engineer

Company: Dish
Location: Plano
Posted on: May 1, 2025

Job Description:

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Surpassing network limitations of the past, our Wireless Development team is building and enhancing the country's first cloud-native, standalone 5G wireless network. This is the foundation of a connected world flexible enough to satisfy all the social, economic and transformative needs of today and the future.

Job Duties and Responsibilities

As a Principal Custom Solutions Engineer in our Custom Solutions and Delivery organization, you will spearhead the strategic direction of operational activities for 5G Enterprise Solutions. You will take charge of overseeing critical systems, actively identify and implement improvement opportunities, and empower support teams with your expert technical guidance. You'll be the technical leader driving operational performance to the highest standard.

You'll step into the role of end-to-end operational expert, injecting vital operational input into the solution roadmap and actively supporting lifecycle management and lab testing

Key Responsibilities:

• Provide technical expertise on complex operational issues, troubleshoot critical system failures, and lead root cause analysis efforts
• Work closely with other departments to identify and resolve operational challenges and align with broader business objectives
• Analyze operational data to identify performance bottlenecks, implement process improvements, and drive continuous improvement initiatives
• Drive 5G Solutions lifecycle and lab testing
• Lead internal and customer discussions during operational reviews and governance
  Skills, Experience and Requirements
  
  Education and Experience:
  
  • Bachelor's degree in engineering or related field
  • Minimum 12 years of hands-on experience in supporting wireless 4G/5G networks
    Skills and Qualifications:
    
    • Demonstrated experience in 4G/5G operations
    • Solid knowledge of ORAN and 3GPP standards
    • Working understanding of cloud platforms and infrastructure
    • Deep understanding of operational systems and processes
    • Proven ability to troubleshoot and resolve technical issues
    • Strong analytical and problem-solving skills
    • Proficiency in using data analysis and reporting tools for performance monitoring and optimization
    • Excellent leadership and communication skills to effectively collaborate with and influence cross-functional teams
      Salary Ranges
      
      Compensation: $127,050.00/Year - $181,500.00/Year
      Benefits
      
      We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
      
      The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
      
      Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
      
      The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Keywords: Dish, Plano , Principal Custom Solutions Engineer, Engineering , Plano, Texas