IT Support Engineer
Company: Disability Solutions
Location: Plano
Posted on: September 21, 2024
Job Description:
ABOUT THE ROLEPeloton is looking for a forward-thinking,
adaptable, and hardworking IT Support Engineer with a diverse set
of skills that can thrive in a challenging and rewarding
environment. As a Support Engineer, you will work across the teams
in our North America footprint to provide and support IT equipment
and services. In this role, a premium is put on customer service
and ultimately customer satisfaction by providing timely, accurate,
and professional support. A successful candidate will excel in a
fast-paced team environment, and possess excellent communication
skills while having a high degree of proficiency over a large scope
of IT software, hardware, and networking disciplines.YOUR DAILY
IMPACT AT PELOTON
- Mac/Windows/Linux OS deployment and support
- User hardware/software/peripheral support
- LAN troubleshooting and support
- Systems administration
- Hardware procurement and asset management
- Creating and maintaining documentation
- Mentoring and handling escalations from junior techniciansYOU
BRING TO PELOTON
- 4+ years of hands-on IT Support experience
- Experience supporting Macintosh OS 10.6 or later
- Experience supporting Microsoft Windows 7 or better
- Understanding of networking concepts such as DNS, DHCP, Email,
HTTP, SSL, OSI Model, and TCP/IP protocols and applications
- Proven skills in PC repair, troubleshooting, deployment, and
liquidation
- Proven ability to work successfully with limited
supervision
- May require lifting or carrying desktop computers up to 25
lbs
- Some on-call responsibilities are required
- Some exposure to Linux
- Bachelor's degree in Computer science or IT related field is
preferred
- Industry training such as Microsoft MCSE, MCITP
- Experience with Cisco IOS (CLI) or Cisco certification
- Advanced Linux systems administration skills/certification
- Experience with scripting, programming, or SQL
- Experience with project management
- Experience with Data Cabling / Computer Facilities
maintenance
- Experience with server administration
- Experience with AWS (Servers, Storage, Connect)
- Experience with AI tooling designed for large enterprises
(Moveworks preferred)
- Experience in Operational support of call center.#LI-MS2ABOUT
PELOTON:Peloton (NASDAQ: PTON), provides Members with expert
instruction, and world class content to create impactful and
entertaining workout experiences for anyone, anywhere and at any
stage in their fitness journey. At home, outdoors, traveling, or at
the gym, Peloton brings together immersive classes, cutting-edge
technology and hardware, and the Peloton App with multiple tiers to
personalize the Peloton experience [with or without equipment].
Founded in 2012 and headquartered in New York City, Peloton has
millions of Members across the US, UK, Canada, Germany, Australia,
and Austria. For more information, visit www.onepeloton.com.At
Peloton, we motivate the world to live better. "Together We Go Far"
means that we are greater than the sum of our parts, stronger
collectively when each one of us is at our best. By combining
hardware, software, content, retail, apparel, manufacturing, Member
support, and so much more, we deliver an exhilarating fitness
experience that unlocks our members' greatness. Join our team to
unlock yours.Peloton is an equal opportunity employer and complies
with all applicable federal, state, and local fair employment
practices laws. Equal employment opportunity has been, and will
continue to be, a fundamental principle at Peloton, where all team
members, applicants, and other covered persons are considered on
the basis of their personal capabilities and qualifications without
discrimination because of race, color, religion, sex, age, national
origin, disability, pregnancy, genetic information, military or
veteran status, sexual orientation, gender identity or expression,
marital and civil partnership/union status, alienage or citizenship
status, creed, genetic predisposition or carrier status,
unemployment status, familial status, domestic violence, sexual
violence or stalking victim status, caregiver status, or any other
protected characteristic as established by applicable law. This
policy of equal employment opportunity applies to all practices and
procedures relating to recruitment and hiring, compensation,
benefits, termination, and all other terms and conditions of
employment. If you would like to request any accommodations from
application through to interview, please email:
applicantaccommodations@onepeloton.comPlease be aware that
fictitious job openings, consulting engagements, solicitations, or
employment offers may be circulated on the Internet in an attempt
to obtain privileged information, or to induce you to pay a fee for
services related to recruitment or training. Peloton does NOT
charge any application, processing, or training fee at any stage of
the recruitment or hiring process. All genuine job openings will be
posted on our careers page and all communications from the Peloton
recruiting team and/or hiring managers will be from an @ email
address. If you have any doubts about the authenticity of an email,
letter or telephone communication purportedly from, for, or on
behalf of Peloton, please email
applicantaccommodations@onepeloton.com before taking any further
action in relation to the correspondence.Peloton does not accept
unsolicited agency resumes. Agencies should not forward resumes to
our jobs alias, Peloton employees or any other organization
location. Peloton is not responsible for any agency fees related to
unsolicited resumes.
Keywords: Disability Solutions, Plano , IT Support Engineer, Engineering , Plano, Texas
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