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Apple Mac Infrastructure Engineer-Mid Level

Company: USAA
Location: Plano
Posted on: January 25, 2023

Job Description:

Purpose of JobWhy USAA?

Let's do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special!Job RequirementsThe Opportunity:We are seeking a dedicated Apple Mac Infrastructure Engineer-Mid Level for our compute Engineering team within Workforce Digital Services. This is an Apple Mac specific engineer position, which will require experience handling Mac devices in a secured enterprise setting, using MDM tools, including MS Intune and Jamf.This position is a hybrid work type and can be based in one of the following locations: San Antonio, TX; Plano, TX; Tampa, FL. Hybrid roles help employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results.Infrastructure Engineer-Mid Level is responsible for crafting, modifying, maintaining and supporting infrastructure and individual and coordinated system components and solutions that enable business functions and IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and handle existing and emerging risks that stem from business activities and ensure these risks are optimally identified and advanced to be measured, supervised and controlled.What you'll do:

  • Identifies and handles existing and emerging risks that stem from business activities and the job role.
  • Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled.
  • Follows written risk and compliance policies, standards, and procedures for business activities.
  • Under limited supervision, crafts scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems.
  • Independently, resolves sophisticated technology production issues by fixing IT systems. Identifies opportunities for improvements and makes recommendations to management.
  • Analyzes sophisticated outages and finds opportunities for system improvements.
  • Understands and consistently exercises engineering standard processes, concepts, and patterns
  • Understands the customer and identifies solutions and ideas for the customer with some assistance
  • Evaluates potential Technology solutions with some oversight
  • Mentors' junior engineers and may being mentoring peer engineer
  • Develop software defined infrastructure in code in CI/CD PipelinesWhat you have:
    • Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree.Or Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT)
    • 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management.
    • 2 years of experience in crafting, modifying, and maintaining infrastructure and individual system components.
    • Proficient level of business insight in the areas of business operations, risk management, industry practices and emerging trends.
    • Knowledge and understanding of crafting scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasksWhat sets you apart:
      • At least 4 years recent experience supporting macOS in an enterprise environment, including Monterey or higher.
      • Experience with ADCS
      • Experience with JAMF Pro, and/or VMware WSONE along with experience with Munki
      • Experience with APNS, VPP, DEP, ABM
      • Experience with Bash scriptingThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What we offer:Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $89,200- $160,600.Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, please visit our benefits page on assistance is available for this position.
        • USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: USAA, Plano , Apple Mac Infrastructure Engineer-Mid Level, Engineering , Plano, Texas

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