US-IT Developer/Engineer VII
Company: Experis
Location: Plano
Posted on: January 22, 2023
Job Description:
Experis, a ManpowerGroup company, has an exciting opportunity
with one of our key clients that develops personal computers (PCs),
printers and related supplies, as well as 3D printing solutions.IT
Developer/Engineer VII 6080 Tennyson Parkway Suites 300, 400, 500
Plano TX 75024 - Onsite Duration: 11 Months (with contract to hire
option)Daily Responsibilities:
- Trouble Case Management. Troubleshoot complex computer system
issues and manage trouble tickets in a 7x24 work environment with
periodic on-call responsibilities (approx. 1 week per month on-call
with the remainder being standard North America day shift
work).
- Working within a high-performing team accountable for Server
Maintenance, Patching, & Break/Fix activities (problem diagnosis,
troubleshooting, repair, resolution of issues affecting systems and
impaired user functionality).
- Software development skills (ideally HPE Internet Usage Manager
- IUM). This is a DevOps position in which the participants often
build and correct configuration/code as well as provide operational
support.
- Ability to work in a dynamic fast-paced environment, working
independently and proactively, lead others as required and be
adaptable (able to deal with change). Ability to lead meetings and
communicate effectively (written and verbal) with peers, clients,
and management.
- Participates in and enforces server management best practices
and security policies.
- Provides support for the most complex technical issues and
initiatives related to large-scale applications, systems, databases
and/or other technical products and services.
- Uses or creates diagnostic, simulation, and other tools to
maintain, troubleshoot and restore service or data to systems.
- Assess changes for risk to production systems and assures
quality, security and compliance requirements are met for supported
areas; and creates, updates, and tests the business continuation
plan.
- Monitoring performance of the system hardware and software.
Isolating, correcting, and improving operational efficiency through
changes to the software packages or reconfiguration of
hardware.
- Performing appropriate Change Management and Incident
Management duties to comply with IT policies and procedures.
- Reviewing security at system level and provide recommendations
for improvements.Required Skills:
- 5 plus years of experience with Complex Computer Systems -
Trouble Investigation Experience in a Telecom Computer Systems
environment.
- 5 plus years of experience with Trouble Resolution and
Source/Root Cause Analysis including log file analysis
- 5 plus years of RedHat/HP-UX Linux experience
- Software Development background/experience
- Experience with Trend analysis & Graphing tools
- Experience with On-Call Shift Rotations
- Experience with Structured Query Language (SQL)
- Technical Leadership and strong communication (verbal and
written)Highly Preferred Skills/Experience:
- Open stack / OpenShift experience desirable
- Hardware/Firmware HPE C7000, SAN config, cluster config and
data backup experience.
- Database awareness (Oracle, Couchbase, Oracle Times Ten)
- HPE Internet Usage Manager (IUM) experience (highly
desirable)
- DevOps Support Tools experience desirable (for example:
Ansible, Python, Prometheus, Grafana)
- Agile awareness/experienceSoft Skills:
- Proactive Investigative mindset
- Strong critical thinking skills
- Excellent English communication skills including ability to
describe and tailor communication of complex system problems in an
understandable manner for management, clients and other technical
resources.
- Strong documentation skills
Keywords: Experis, Plano , US-IT Developer/Engineer VII, Engineering , Plano, Texas
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