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US-IT Developer/Engineer VII

Company: Experis
Location: Plano
Posted on: January 22, 2023

Job Description:

Experis, a ManpowerGroup company, has an exciting opportunity with one of our key clients that develops personal computers (PCs), printers and related supplies, as well as 3D printing solutions.IT Developer/Engineer VII 6080 Tennyson Parkway Suites 300, 400, 500 Plano TX 75024 - Onsite Duration: 11 Months (with contract to hire option)Daily Responsibilities:

  • Trouble Case Management. Troubleshoot complex computer system issues and manage trouble tickets in a 7x24 work environment with periodic on-call responsibilities (approx. 1 week per month on-call with the remainder being standard North America day shift work).
  • Working within a high-performing team accountable for Server Maintenance, Patching, & Break/Fix activities (problem diagnosis, troubleshooting, repair, resolution of issues affecting systems and impaired user functionality).
  • Software development skills (ideally HPE Internet Usage Manager - IUM). This is a DevOps position in which the participants often build and correct configuration/code as well as provide operational support.
  • Ability to work in a dynamic fast-paced environment, working independently and proactively, lead others as required and be adaptable (able to deal with change). Ability to lead meetings and communicate effectively (written and verbal) with peers, clients, and management.
  • Participates in and enforces server management best practices and security policies.
  • Provides support for the most complex technical issues and initiatives related to large-scale applications, systems, databases and/or other technical products and services.
  • Uses or creates diagnostic, simulation, and other tools to maintain, troubleshoot and restore service or data to systems.
  • Assess changes for risk to production systems and assures quality, security and compliance requirements are met for supported areas; and creates, updates, and tests the business continuation plan.
  • Monitoring performance of the system hardware and software. Isolating, correcting, and improving operational efficiency through changes to the software packages or reconfiguration of hardware.
  • Performing appropriate Change Management and Incident Management duties to comply with IT policies and procedures.
  • Reviewing security at system level and provide recommendations for improvements.Required Skills:
    • 5 plus years of experience with Complex Computer Systems - Trouble Investigation Experience in a Telecom Computer Systems environment.
    • 5 plus years of experience with Trouble Resolution and Source/Root Cause Analysis including log file analysis
    • 5 plus years of RedHat/HP-UX Linux experience
    • Software Development background/experience
    • Experience with Trend analysis & Graphing tools
    • Experience with On-Call Shift Rotations
    • Experience with Structured Query Language (SQL)
    • Technical Leadership and strong communication (verbal and written)Highly Preferred Skills/Experience:
      • Open stack / OpenShift experience desirable
      • Hardware/Firmware HPE C7000, SAN config, cluster config and data backup experience.
      • Database awareness (Oracle, Couchbase, Oracle Times Ten)
      • HPE Internet Usage Manager (IUM) experience (highly desirable)
      • DevOps Support Tools experience desirable (for example: Ansible, Python, Prometheus, Grafana)
      • Agile awareness/experienceSoft Skills:
        • Proactive Investigative mindset
        • Strong critical thinking skills
        • Excellent English communication skills including ability to describe and tailor communication of complex system problems in an understandable manner for management, clients and other technical resources.
        • Strong documentation skills

Keywords: Experis, Plano , US-IT Developer/Engineer VII, Engineering , Plano, Texas

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