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Site Reliability Engineer

Company: ACS Solutions
Location: Plano
Posted on: August 7, 2022

Job Description:

We are looking for SRE in Plano, TXResponsibilities:

  • Develop tools and visualization to understand our customer experience and their product interaction.
  • Run, maintain and improve the service against established Service Level Objectives by applying software engineering principles.
  • Develop solutions to automate manual development & operational task.
  • Responsible for the availability, performance, change management, telemetry, and capacity management of their services.
  • Engage in with the development team throughout the life cycle to help build for reliability.
  • Take part in Root Cause Analysis and post-mortem to identify and eliminate gaps and improve service.
  • Analyzes usage and telemetry data to identify patterns to predict and prevent failure.
  • Constantly evaluate and test products specially before and after any change.
  • Manage the efforts to split between manual operational work and engineering work.
  • Part of the 24x7x365 support coverage.
    • Experience with system administration in Windows, Unix, or Linux platforms.
    • Experience with high level programing language such as Java, Python or C# and shell scripting.
    • Strong experience with CI/CD pipeline and testing framework.
    • Experience in Incident, Change and Problem management process in an large scale operations.
    • Experience with integrating solutions in a multi-vendor environment, including SaaS environments.
    • Experience in performance engineering and monitoring using tools such as AppDynamics, Splunk, Apica, Jmeter and Dynatrace.
    • Experience with Automation and Configuration tools like Ansible, Puppet, Chef or Evolven.
    • Experience with Agile and full software development life cycle disciplines.
    • Experience with Capacity and Resilience management practices and procedures is beneficial.
    • Knowledge of networking protocols is beneficial.
    • Industry recognized security certifications (security, networking, etc.) - strongly preferred.
    • Experience with Splunk in one of the following areas: IT Operations, compliance, Dev-Ops, network security, and system security, supporting security event management tools (SIEMs).
    • Working knowledge of Splunk Cloud solution offering - not required but preferred.
    • Good working knowledge of Cloud Engineering. Understanding of private cloud principles and exposure to public cloud offerings such as AWS, Azure, Cloud Foundry or similar technology is preferred.
      At this time no Corp to Corp relationships will be considered for this opportunity.ACS is an Equal Opportunity Employer.

Keywords: ACS Solutions, Plano , Site Reliability Engineer, Engineering , Plano, Texas

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