Customer Success Engineer- Network Security
Company: Palo Alto Networks
Location: Plano
Posted on: May 15, 2022
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Job Description:
Company DescriptionOur Mission
At Palo Alto Networks everything starts and ends with our
mission:
Being the cybersecurity partner of choice, protecting our digital
way of life.
We have the vision of a world where each day is safer and more
secure than the one before. These aren t easy goals to accomplish
but we re not here for easy. We re here for better. We are a
company built on the foundation of challenging and disrupting the
way things are done, and we re looking for innovators who are as
committed to shaping the future of cybersecurity as we are.
Disruption is at the core of our technology and on our way of work
to meet the needs of our employees now and in the future through
FLEXWORK, our approach to how we work. We re changing the nature of
work from benefits to learning, location to leadership, we ve
rethought and recreated every aspect of the employee experience at
Palo Alto Networks. And because it FLEXes around each individual
employee based on their individual choices, employees are empowered
to push boundaries and help us all evolve, together.Job
DescriptionYour Career
We are looking for a hardworking and passionate Customer Success
Engineer who is customer obsessed and wants to help our customers
during their cloud transformation journey. You will act as a
trusted technical advisor to our customers to help ensure efficient
Palo Alto Networks public cloud security adoption, and to
accelerate business value and ROI. In this role, you will work
closely with customer Security Architects, Security Engineers,
InfoSec and DevOps teams within mid-to-large enterprises to
implement best in class cloud security solutions.
From day one, you will roll up your sleeves and hit the ground
running and bring all of your experience to the team to increase
customer satisfaction, value, retention, and expansion of our
footprint. Most importantly, you have a positive, can do attitude
and a passion for delivering technical solutions in a fast-paced
environment.
Your Impact
Your Experience
Our Customer Success team is critical to our success and mission.
As part of this team, you enable customer success by providing
support to clients after they have purchased our products. Our
dedication to our customers doesn t stop once they sign it evolves.
As threats and technology change, we stay in step to accomplish our
mission.
You ll be involved in implementing new products, transitioning from
old products to new, and will fix integrations and critical issues
as they are raised in fact, you ll seek them out to ensure our
clients are safely supported. We fix and identify technical
problems, with a pointed focus on providing the best customer
support in the industry.
Our Commitment
We re trailblazers that dream big, take risks, and challenge
cybersecurity s status quo. It s simple: we can t accomplish our
mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all
qualified individuals with a disability. If you require assistance
or accommodation due to a disability or special need, please
contact us at ...@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate
diversity in our workplace, and all qualified applicants will
receive consideration for employment without regard to age,
ancestry, color, family or medical care leave, gender identity or
expression, genetic information, marital status, medical condition,
national origin, physical or mental disability, political
affiliation, protected veteran status, race, religion, sex
(including pregnancy), sexual orientation, or other legally
protected characteristics.Covid-19 Vaccination Information for Palo
Alto Networks Jobs
Keywords: Palo Alto Networks, Plano , Customer Success Engineer- Network Security, Engineering , Plano, Texas
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