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Support Engineer 1

Company: The Judge Group Inc.
Location: Plano
Posted on: May 4, 2021

Job Description:

Location: Plano, TX
Description: Our client is currently seeking a Support Engineer 1 in the Dallas, TX area!

This job will have the following responsibilities:

  • Top Skills:
  • 1. IMS or LTE modem knowledge
  • 2. Android log collection/Qualcomm tools knowledge
  • 3. Able to collect device logs and perform 1st level analysis of issues found during testing
  • 4. Role is testing and protocols is a higher level. Must be able to crack logs and really understand first level analysis - analyze logs, identify issues, similar to a test engineer, but add in the analysis Educations: Bachelors or higher Years of experience:
    2-3 years Responsibilities

    --- The main function of support engineer is execute IMS, LTE and/or VOWIFI related sanity test plans and perform 1st level analysis of issues.

    - Responsible for analyzing the NA carrier IMS/LTE/VOWIFI Test Plans/Requirements and Test execution.

    - Responsible for collecting device logs and perform 1st level analysis of issues found during testing. - Raise bugs (PLM or JIRAs) and validate fixes. - Send test Results and test status reports. Required


    --- Educational Qualification : B S( BS , B TECH) or MS ( ME, M TECH) in Computer Science Or Information Technology

    --- 2-3 years of experience with application and services development testing with Android and Java.

    --- Good understanding of IMS and LTE modem protocols

    --- Adequate Technical, Analytical, problem solving written and verbal skills.

    --- Highly motivated and able to think proactively.

    --- Excellent communication and interpersonal skills

    --- Meticulous in carrying out daily tasks

    --- Excellent team player


    This job and many more are available through The Judge Group. Find us on the web at

Keywords: The Judge Group Inc., Plano , Support Engineer 1, Engineering , Plano, Texas

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