Customer Service Department Manager - Bilingual
Company: Uline, Inc.
Location: Lake Dallas
Posted on: February 12, 2026
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Job Description:
Customer Service Department Manager - Bilingual Pay from $85,000
to $100,000 per year Texas Branch 2600 Rental Car Drive, DFW
Airport, TX 75261 Fast, friendly, and customer-focused - that’s
what makes Uline’s customer service legendary! As a Bilingual
Customer Service Department Manager, continue this legacy by
empowering our teams to deliver the exceptional experience our
customers love. Careers Packed with Potential. Backed by 45 years
of success, Uline offers opportunities to grow your career with
stability you can count on. Position Responsibilities Train Team
Leads to build a high-performing, positive team environment to
provide top-notch customer service. Manage the daily activities of
various Customer Service departments. Evaluate team procedures and
identify areas for improvement. Review performance reports and
suggest ways to increase efficiency. Resolve escalated customer
issues promptly. Minimum Requirements Bachelor’s degree. Bilingual
(English / Spanish) - fluent in both verbal and written forms. 3
years of customer service management experience. Demonstrated
ability to effectively coach and develop a high-performing team.
Benefits Complete health insurance coverage and 401(k) with 6%
employer match that starts day one ! Multiple bonus programs. Paid
holidays and generous paid time off. Tuition Assistance Program
that covers professional continuing education. Employee Perks
Best-in-class, clean, modern air-conditioned facilities.
First-class fitness center and beautifully maintained walking
paths. About Uline Uline, a family-owned company, is North
America’s leading distributor of shipping, industrial, and
packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace . All new hires must complete a
pre-employment hair follicle drug screening . All positions are
on-site. EEO/AA Employer/Vet/Disabled LI-RV1 LI-TX001 (IN-TXMANC)
ZR-TXCS
Keywords: Uline, Inc., Plano , Customer Service Department Manager - Bilingual, Customer Service & Call Center , Lake Dallas, Texas
