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BI Reporting Analyst I

Company: Kforce Technology Staffing
Location: Plano
Posted on: February 21, 2021

Job Description:

RESPONSIBILITIES:Kforce has a client that is seeking a BI Reporting Analyst I in Plano, TX.

Summary:Join a Customer Success Digital Experience team, focused on delivering amazing capabilities to our customers. You will be responsible for uncovering customer behavioral insights from our digital experiences and making recommendations that will improve our customers lives. Scope:* Analyze click-stream and contact data to identify opportunities * Recommend actionable insights based on data trends* Make data-based decisions that enable teams to quickly publish content and resolve issues quickly* Owns end-to-end execution from analysis to recommendations* Works with matrix teams to deliver analytical insights* Influencer who is valued as a contributor within their team* Creates business analyses that drive business leaders to take action* Ability to weave together insights from multiple data sources* Dialogues with leaders to change business actions* Proactively suggests improvements to the status quo* Applies customer-back thinking when developing solutions* Demonstrates knowledge of business goals and business constraintsDeliverables:* Data-driven insights and customer behavior analyses* Identifies problems and opportunities within domain space* Recommends potential solutions to improve* Presentations based on discoveriesEngagement:* Interacts with individual contributors and managers* Interacts with business experts who use data to drive actions and decisions (Customer Success, Marketing, Product Development)* Interacts primarily with Customer success leaders, individual contributors, and senior support staff* Contributes to a project* Works on assignments defined by leaderREQUIREMENTS:* Business knowledge - Industry knowledge a plus (Tax, Finance, and Accounting)* Customer focus skills * Business influence skills * Analytical tools and methedologies * Query building* Data Modeling* Presenting compelling stories with data

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. - provided by Dice

Keywords: Kforce Technology Staffing, Plano , BI Reporting Analyst I, Advertising , Plano, Texas

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