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Assistant Office Manager - Customer Service

Company: The Powell Agency
Location: Plano
Posted on: August 5, 2022

Job Description:

Job DescriptionThe Powell Agency is one of the fastest growing Insurance Agencies in the DFW Metroplex as well as one of the Top 10% of Agencies nationwide and we want to grow even more! We are now accepting resumes to join our team in Plano, Texas.This position offers a competitive base salary + commissions + bonuses + benefits including retirement plan options.Our formula for success: Culture + Compensation + Career Growth:Culture:The Powell Agency's number one goal has always been to take care of those on our team and this is followed closely by making sure our clients have an EXTRAORDINARY experience during every interaction. Our desire to do the most good is fueled by our competitive nature to be better every day and push each other to say more, do more and be more!Compensation:We believe in paying exceptionally well for outstanding performance. Our compensation plan is unmatched in the DFW Market and truly allows our team members to make an incredible income.Career Growth:We are constantly searching for new leaders within our company. Our team members have a duty to better themselves, and everyone has an opportunity to advance within our organization.You will receive outstanding training and support along with every resource necessary to be successful so, if you want to be a part of a winning and competitive team, this may be the opportunity for you!


  • Extremely competitive base salary
  • Extremely competitive commission structure
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Business and Leadership Courses available
  • Bonus incentive based on individual/agency performance
  • Paid time off - personal time and holidays
  • Career growth/advancement development
  • Training/coaching provided


    • Follow-up on all new business clients to include life insurance discussions and asking for referrals
    • Attend all office meetings to plan growth and address concerns and upcoming classes and/or updates
    • Always work towards improving office efficiency and controlling expenses
    • Cross sell existing clients following the established review process
    • Assist other team members as necessary (initial training, questions, general assistance, etc)
    • Handle customer inquiries and complaints
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services


      • Sales experience or a client-facing background is a plus
      • Insurance experience is preferred, but not required
      • Proven track record of trustworthiness, dependability and ethical behavior
      • Must be coachable
      • Excellent communication skills: written, verbal, and listening
      • Must have strong interpersonal communication skills
      • Must be motivated and determinedNO EXPERIENCE IS REQUIREDA Property & Casualty (P&C) Producer License is required for the position but we can show you how to obtain the necessary license.The process takes anywhere from 2-3 weeks.You MUST have the drive to win and be able to follow our proven system of success.** If the character traits referenced above do not reflect you, please do not apply. **We challenge ourselves to be the best. We take great care of our clients and need a great team to ensure that we earn and retain the right to be our clients Partners in Protection each and every day.Want to learn more about working with one of the top insurance agencies in the country?Apply Now!

Keywords: The Powell Agency, Plano , Assistant Office Manager - Customer Service, Administration, Clerical , Plano, Texas

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