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Medical Front Office Rep

Company: Village Health Partners
Location: Plano
Posted on: January 16, 2022

Job Description:

We are growing! Village Health Partners is seeking experienced and reliable Front Office representatives for our Frisco and Plano locations. Candidates must have previous EMR and CPT/ICD10 coding experience in a medical/healthcare office. Superior customer service skills, the ability to multi-task, and excellent computer skills are a must.

Front Office Representative duties include:

  • Answering phones, scheduling patient appointments, receiving and posting payments
  • Checking in patients, verifying and updating patient insurance and demographic information
  • Greeting and directing patients and visitors
  • Acting as a liaison between patients and medical support staff
  • Checking out patients, collecting co-pays or deductibles and reviewing billing charges
  • Maintaining work area, lobby, and patient flow
  • Excellent verbal, written, and interpersonal communication skills
  • Working efficiently and effectively in a fast-paced environment.
  • Following all HIPAA and privacy rules

    Front Office Representative Qualifications:
    • 1-3 years related experience in medical office
    • Excellent customer service and communication skills
    • Experienced in properly handling confidential and sensitive information; knowledge of HIPAA rules and regulations
    • Experience with basic desktop software, medical practice management, and electronic medical records systems
    • Must live within a 30 minute commute of Plano or Frisco

      We offer a competitive benefits package that includes:
      • Medical, Dental, Vision
      • Life Insurance
      • 401K with employer match
      • Paid Holidays
      • PTO
      • Referral programs
      • Year-end bonus potential
      • Short term and long term disability

        We invite you to learn more about Village Health Partners at

        COVID-19 Considerations:

        VHP has increased infection control procedures for the safety of our employees and patients including: Face mask requirements for all employees and patients, Social distancing, Hand hygiene, Eliminated waiting rooms, Increased sanitization of patient rooms, equipment, desks, doors, etc.

        We are an established employer that is committed to maintaining a respectful, professional, and engaging workplace where our employees are encouraged to learn. Our mission to deliver superior patient care by providing higher quality and greater access and convenience to our patients cannot be accomplished without our extraordinary support staff. We are looking for detail-oriented, dedicated professionals to join our team.

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Keywords: Village Health Partners, Plano , Medical Front Office Rep, Administration, Clerical , Plano, Texas

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