Tax Credit Operations Associate
Company: Capital One
Location: Plano
Posted on: January 25, 2023
Job Description:
Plano 1 (31061), United States of America, Plano, TexasTax
Credit Operations AssociateAre you looking for a challenging role
that includes the convenience of working virtually at home? Then a
Capital One Commercial Ops role may be the role for you! You must
be within 100 miles driving distance from our Capital One hub in
Plano, TX.Change Banking for Good is an integral part of Capital
One's Mission Statement and reflects our desire to do the right
thing for our customers and our community. Here in Tax Credit
Operations, our mission is to support Capital One's participation
in a federal program that directly benefits low income, underserved
communities by providing investment in projects that provide jobs
and services that might not otherwise be possible. These projects
are vetted for their potential to enrich these underserved
communities and close gaps in equity and opportunity.About us: We
are a close-knit team of professionals from a myriad of backgrounds
supporting the mission and one another while making a difference in
our communities across the nation.About you: You will bring your
passion and your whole self to a challenging role that is rewarding
and interesting. You will take ownership of your work, be detail
oriented and be a self-starter. - -Join us in making a difference
and feel good about the work you do! Responsibilities: -
- Manage a portfolio of active credit facilities and equity
investments for New Markets Tax Credit and Alternative Energy Tax
Credit loans and investments. -
- Process loan and equity requests (draw downs, pay downs,
interest payments); interest and exchange rate fixing, manual
interest and fee calculations, as well as, billing and
liquidations
- Work closely with respective business units and other internal
partners to align needs and provide support as needed
- Perform manual loan tracking enhancements, cash breaks
analysis, reconciliations of interest fees and letters of credit,
and comprehensive testing of system enhancements
- Review of, and extraction from, legal documents for compliance,
interpretation and operational viability
- Develop, design, and implement inter-departmental controls,
risk-reducing processes
- Serve as liaison for both borrowers, lenders and investors by
responding, resolving, and expediting inquiries, discrepancies, and
special requests
- Prepare and submit periodic (daily and above) departmental and
team reports and metrics
- Establish and maintain Customer Satisfaction through positive
and constructive client relationsRole Expectations:
- Delivering quality project work and process efficiencies on a
consistent basis
- Ability to prioritize workflow and manage multiple assignments
or deliverables at once
- Ability to operate and excel in a team environment while
maintaining professionalism and respect for team members and
Capital One associates
- Proactively identify team needs, gain buy-in from team members,
and implement efficiencies
- On-time and accurate execution of workflow
- Associate should be comfortable organizing, preparing, and
executing ad-hoc presentations for team members and
stakeholders
- Associate should be motivated to learn complexities of Tax
Credit products as well as demonstrate an understanding of the
products and processes supported by team to both immediate team
members & partner groups
- Associate should possess excellent communication and
interpersonal skills in order to interact effectively with Internal
and External stakeholders
- Highly motivated professional, possessing strong analytical
thinking, problem-solving skills, and attention to detail
- Associate should possess and be willing to contribute to the
development of financial industry "Skills of the Future" which
include but are not limited to:
- Tech Fluency - Candidate has a desire to understand top-level
technology trends and the possibilities these trends offer their
team and their LOB
- Design Mindset - Candidate doesn't just optimize, he or she
challenges assumptions and constraints with the process
- Workload Management - Candidate gathers information from a
broad range of sources to make the best decisions and work
efficiently
- Adaptive Thinking - Candidate can consider different viewpoints
that conflict with their natural biasWork at Home Technology
Requirements:
- A secure home office environment that is free from background
noise and distractions
- A reliable private internet connection that is not supplied by
use cellular data (hot spot) -
- Cable or fiber connections are preferred -
- Internet service download speeds must be at least 5 mbps, with
10+ mbps preferred - check your download speed using a speed test.
A sample one can be found. -To test your home internet from your
personal computer at home, type www.speedtest.net into the web
browser of your personal computer. -
- Sustained ability to maintain latency less than 250 ms in voice
calls is required
- Hard wired connectivity is preferred, any use of wireless
connectivity must be Private (non-public) and password protected
through WPA2-PSK (AES) encryption. If you have any questions about
your encryption, please consult with your internet provider
- A private network is password protected where you have
ownership or line of sight to every device on the network
- Capital One reserves the right to request proof of internet
provider, speed and service package from the associate -
- Requirements are subject to change, as new systems and
technology is delivered. Capital One reserves the right to modify
internet service requirements with sixty (60) days notice.
-Candidates must live within 100 miles driving distance of one of
the hub locations based in Plano, TX.Basic Qualifications:
- High School Diploma, GED, or equivalent certificationPreferred
Qualifications:
- Bachelor's Degree or military experience
- Experience in Commercial Loan Servicing or Commercial Loan
Operations
- Experience using ACBS or equivalent loan system
- Experience in Machine Learning, AI, RPA, or equivalent
systematic process automationAt this time, Capital One will not
sponsor a new applicant for employment authorization for this
position.Capital One offers a comprehensive, competitive, and
inclusive set of health, financial and other benefits that support
your total well-being. Learn more at the -. Eligibility varies
based on full or part-time status, exempt or non-exempt status, and
management level.No agencies please. Capital One is an Equal
Opportunity Employer committed to diversity and inclusion in the
workplace. All qualified applicants will receive consideration for
employment without regard to sex, race, color, age, national
origin, religion, physical and mental disability, genetic
information, marital status, sexual orientation, gender
identity/assignment, citizenship, pregnancy or maternity, protected
veteran status, or any other status prohibited by applicable
national, federal, state or local law. Capital One promotes a
drug-free workplace. Capital One will consider for employment
qualified applicants with a criminal history in a manner consistent
with the requirements of applicable laws regarding criminal
background inquiries, including, to the extent applicable, Article
23-A of the New York Correction Law; San Francisco, California
Police Code Article 49, Sections 4901-4920; New York City's Fair
Chance Act; Philadelphia's Fair Criminal Records Screening Act; and
other applicable federal, state, and local laws and regulations
regarding criminal background inquiries.If you have visited our
website in search of information on employment opportunities or to
apply for a position, and you require an accommodation, please
contact Capital One Recruiting at 1-800-304-9102 or via email at
RecruitingAccommodation@capitalone.com. All information you provide
will be kept confidential and will be used only to the extent
required to provide needed reasonable accommodations.For technical
support or questions about Capital One's recruiting process, please
send an email to Careers@capitalone.comCapital One does not
provide, endorse nor guarantee and is not liable for third-party
products, services, educational tools or other information
available through this site.Capital One Financial is made up of
several different entities. Please note that any position posted in
Canada is for Capital One Canada, any position posted in the United
Kingdom is for Capital One Europe and any position posted in the
Philippines is for Capital One Philippines Service Corp.
(COPSSC).
Keywords: Capital One, Plano , Tax Credit Operations Associate, Accounting, Auditing , Plano, Texas
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