Financial Relationship Associate (Plano)
Company: Regions
Location: Plano
Posted on: June 24, 2022
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Job Description:
Thank you for your interest in a career at Regions. At Regions,
we believe associates deserve more than just a job. We believe in
offering performance-driven individuals a place where they can
build a career --- a place to expect more opportunities. If you are
focused on results, dedicated to quality, strength and integrity,
and possess the drive to succeed, then we are your employer of
choice.
Regions is dedicated to taking appropriate steps to safeguard and
protect private and personally identifiable information you submit.
The information that you submit will be collected and reviewed by
associates, consultants, and vendors of Regions in order to
evaluate your qualifications and experience for job opportunities
and will not be used for marketing purposes, sold, or shared
outside of Regions unless required by law. Such information will be
stored in accordance with regulatory requirements and in
conjunction with Regions' Retention Schedule for a minimum of three
years. You may review, modify, or update your information by
visiting and logging into the careers section of the system.
Job Description:
At Regions, the Financial Relationship Associate is responsible for
providing an exceptional customer experience and contributing to
improving the financial wellness of our customers. The purpose of
this role is to create meaningful personal connections with
customers, identify ways for Regions to service customer needs, and
assist in resolving end to end customer service inquiries.
Regions' mission is to make life better for our customers and
communities. The successful candidate should be ambitious and
adaptable with a desire to educate customers on the ability to bank
when, where, and how they want. This requires an individual who is
motivated by a fast paced and energetic environment, with the
ability to provide personalized customer service.
Primary Responsibilities
Provides a consistent optimal customer experience, primarily
handling customers' transactional needs, including but not limited
to processing teller transactions such as deposits, withdrawals,
payments, and balancing
Works to create and establish relationships with customers,
remaining well-informed about the customer's relationship with the
bank
Educates customers on emerging bank technology and digital
solutions such as mobile, online, and ATM offerings, all designed
to make banking easier
Supports branch and fellow team members with achieving goals by
assisting with basic tasks to aid in customer problem
resolution
Refers customers to an internal team of experts when
non-transactional financial needs are recognized
Ensures safe and sound banking practices, including adherence to
all applicable laws and regulations
This position requires the tracking of time and is eligible for
overtime hours worked in excess of 40 per week under the Fair Labor
Standards Act.
This position is incentive eligible.
Requirements
High School Diploma or GED
Ability to work on Saturday as needed
Preferences
One (1) year of banking or customer service experience
One (1) year of cash handling or Teller experience
Skills and Competencies
Ability to assist customers with digital banking offerings
Strong customer service skills
Position Type Full time
Benefits Information
Regions offers a benefits package that is flexible, comprehensive
and recognizes that "one size does not fit all" for associates.
Listed below is a synopsis of the benefits offered by Regions for
informational purposes, which is not intended to be a complete
summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or
terminated with respect to all or any class of associate at any
time. To learn more about Regions' benefits, please click or copy
the link below to your browser.
https://www.regions.com/welcometour/benefits.rf
Location Details Plano
Location: Plano, Texas
Bring Your Whole Self to Work
We have a passion for creating an inclusive environment that
promotes and values diversity of race, color, national origin,
religion, age, sexual orientation, gender identity, disability,
veteran status, genetic information, sex, pregnancy, and many other
primary and secondary dimensions that make each of us unique as
individuals and provide valuable perspective that makes us a better
company and employer. More importantly, we recognize that creating
a workplace where everyone, regardless of background, can do their
best work is the right thing to do.
OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans
Keywords: Regions, Plano , Financial Relationship Associate (Plano), Accounting, Auditing , Plano, Texas
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