Citi: Operational Risk Officer - Consumer Business Operational Risk And Control ? O&T
Company: Citi
Location: Plano
Posted on: January 14, 2021
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Job Description:
This role will be part of the Consumer Business Operational Risk
and Control (CBORC) organization reporting to the CBORC Tech Head
for Data and Analytics ? Regulatory data commitments. This role is
part of the team managing the business risk profile ? Risk
identification, management and mitigation. This role will support
the compliance to Citi?s internal policies, processes and controls
and compliance to external regulation while proactively evaluating
the existing control environment for enhancement opportunities.The
Operational Risk Officer is a strategic professional who stays
abreast of developments and emerging technologies within their
assigned field of responsibility. This role as a recognized
technical authority, requiring basic commercial awareness, with
communication and diplomacy skills in order to guide, influence and
convince others. Provides advice and counsel related to the
technology or operations of the business.Responsibilities:*
Partners with Data and Analytics regulatory data team, Data
Governance Office (DGO), and Chief Data Office (CDO) teams to
support regulatory data commitment projects from risk and control
perspective.* Represent CBORC-Tech organization in Data Forums,
support regulatory programs such as Data Lineage, Data Tracing,
Unified Architecture, OCC Part 30 commitments, AML programs.*
Responsible for supporting End User Computing (EUCs) analysis and
reporting for technology.* Responsible for Issue Management Reports
(IMRs) analysis, tracking and reporting.* Responsible for major
projects assessment such as Enterprise Analytical Platform (EAP),
Genesis and others.* Establishes and oversees the application of
operational risk policies, technology and tools, and governance
processes to create lasting solutions for minimizing losses from
failed internal processes, inadequate controls, and emerging
risks.* Independently assess? risks and drive actions to address
the root causes that persistently lead to operational risk losses
by challenging both historical and proposed practices.* Governance
and oversight may include (not limited to) technology operational
risk.* Serves as a subject matter expert for Issues Management
(KPI/KRI/Corrective Action Plans).* Analyzes a multitude of
scorecards/performance management tools in an attempt to mitigate
exposure (risk/financial/regulatory).* Develops and maintains
relationships across the business users and Lines of Defense to
better understand and deliver customer requirements by responding
to changes in the internal and external business environment in
identifying and managing risks for Consumer Business.*
Appropriately assess risk when business decisions are made,
demonstrating particular consideration for the firm's reputation
and safeguarding Citigroup, its clients and assets, by driving
compliance with applicable laws, rules and regulations, adhering to
Policy, applying sound ethical judgment regarding personal
behavior, conduct and business practices, and escalating, managing
and reporting control issues with transparency.* Applies in-depth
level of expertise in consumer banking systems and technology
processes and leverages this knowledge to provide advice and work
with partners to drive proactive engagement / forward looking risk
management on highest risk priorities in an effective and efficient
manner.* Identifies key risk indicators, works with the business on
development, and challenges business to ensure the correct measures
are implemented.* Manages or supports key business
initiatives/programs such as Records Management and Key Automated
Controls and coordinates between business and technology.* Leads
and performs risk assessments to deep dive into processes, risks
and controls.* Manages Audit/Regulatory engagements including
coordination, communications, and required actions with management
committees, internal auditors, external auditors, regulators and
other internal stakeholders as appropriate. Manages audit
activities and supports the business during audits in ensuring the
appropriate risks are reported and actions rectify the risks.*
Proactively advances use of data analytics for analysis of control
issues and emerging risks. * Possess forward compatible mindset and
embraces changes taking upon oneself to drive enhancements in
processes within CBORC Tech region and global.* Promotes the
professional development of self and others in the team. Proactive
in sharing among team and takes opportunity to coach junior staff.*
Proposes innovative and pragmatic solutions for risk and control
issues with stakeholders.Qualifications:* 6-10 years of relevant
experience.* Strong recent data and analytics technology background
with a focus on risk management and/or experience in software
development* Strong background and experience in identifying and
managing data management, governance and operational risks (e.G.
data warehouse, big data, reporting engines, encryption and trust
techniques)* Specific subject matter expertise regarding technology
application control disciplines and a solid business understanding
of consumer banking systems, digital channels and products as well
as technology processes relating to development and support of
these types of systems.* Technical acumen in emerging technology
encompassing API Management, Cloud, SDLC, and Build, Test, Deploy
automation.* Demonstrable knowledge of deploying risk assessment
techniques using data analytics.* Effective negotiation skills, a
proactive and 'no surprises' approach in communicating control
issues and strength in sustaining independent views. This
individual must be an articulate and effective communicator, both
orally and in writing, with an energetic, charismatic and
approachable style.* Hold high integrity values and demonstrable
challenge to stakeholders despite pressure.* Strong interpersonal
skills for interfacing with all levels of stakeholder management.*
Strong team player who is actively committed to personal
development, active team contribution/knowledge sharing and
identifying improvement opportunities.* Demonstrates strong
judgment, political astuteness, and sensitivity to cultural
diversity.Education:* BA/BS degree or equivalent.* Related
certifications (CISA, CISSP, CIA, CPA, ACA, CFA or similar) are a
plus. Job Family Group: Risk Management Job Family:Business Risk &
Controls Time Type: Citi is an equal opportunity and affirmative
action employer.Qualified applicants will receive consideration
without regard to their race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
status as a protected veteran.Citigroup Inc. and its subsidiaries
(" Citi?) invite all qualified interested applicants to apply for
career opportunities. If you are a person with a disability and
need a reasonable accommodation to use our search tools and/or
apply for a career opportunity review Accessibility at Citi.View
the " EEO is the Law"poster. View the EEO is the Law
Supplement.View the EEO Policy Statement.View the Pay Transparency
Posting
Keywords: Citi, Plano , Citi: Operational Risk Officer - Consumer Business Operational Risk And Control ? O&T, Accounting, Auditing , Plano, Texas
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