PlanoRecruiter Since 2001
the smart solution for Plano jobs

Virtual Experienced Tax Associate

Company: Intuit
Location: Plano
Posted on: November 21, 2020

Job Description:

OverviewIf you re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You ll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes Associated topics: banking service, banking solution, customer, loan, mortgage, mortgage loan, mortgage underwriter, personal banker i, personal banker ii, personal banker iii

Keywords: Intuit, Plano , Virtual Experienced Tax Associate, Accounting, Auditing , Plano, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Junior Financial Representative NOW HIRING
Description: We're More Than Insurance At Mutual of Omaha, we're not afraid to step outside the box and release the potential for ultimate success. We are a Fortune 500 company that allows you to carve your own professional (more...)
Company: Mutual of Omaha
Location: Midlothian
Posted on: 11/24/2020
Junior Financial Representative NOW HIRING
Description: We're More Than Insurance At Mutual of Omaha, we're not afraid to step outside the box and release the potential for ultimate success. We are a Fortune 500 company that allows you to carve your own professional (more...)
Company: Mutual of Omaha
Location: Frisco
Posted on: 11/24/2020
Tax Professional - CPA - Work From Home
Description: Overview If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Dallas
Posted on: 11/24/2020
Salary in Plano, Texas Area | More details for Plano, Texas Jobs |Salary

Senior & Lead Full-Stack Software Engineer (Multiple Openings)
Description: Description:THE COMPANYAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities (more...)
Company: Fannie Mae
Location: Frisco
Posted on: 11/24/2020
Registration & Financial Counselor-PRN (Flexible-All Shifts)
Description: Interested in a career with both meaning and growth Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works (more...)
Company: Parkland
Location: Dallas
Posted on: 11/24/2020
Junior Financial Representative NOW HIRING
Description: We're More Than Insurance At Mutual of Omaha, we're not afraid to step outside the box and release the potential for ultimate success. We are a Fortune 500 company that allows you to carve your own professional (more...)
Company: Mutual of Omaha
Location: Dallas
Posted on: 11/24/2020
Financial Counselor (Fri, Mon 7:00am - 3:30pm; Sat, Sun 6:30am - 7:00pm
Description: Interested in a career with both meaning and growth Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works (more...)
Company: Parkland
Location: Dallas
Posted on: 11/24/2020
Remote Tax Senior (Contract)
Description: Remote Tax SeniorCompensation: 45 - 55 / hourLocation: RemoteDuration: 2-3 months this role would be during the Spring 2021 tax busy season. Preferably that would include hours from January until the (more...)
Company: Beech Valley Solutions
Location: Dallas
Posted on: 11/24/2020
Financial Counselor (Mon.-Fri. 10:30p-7a)
Description: Interested in a career with both meaning and growth Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works (more...)
Company: Parkland Health and Hospital System
Location: Dallas
Posted on: 11/24/2020
Patient Financial Services Rep (Mon.-Fri. 6:30a-3p)
Description: Interested in a career with both meaning and growth Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works (more...)
Company: Parkland
Location: Dallas
Posted on: 11/24/2020

Log In or Create An Account

Forgot password?

Get the latest Texas jobs by following @recnetTX on Twitter!

Plano RSS job feeds