Accounting Clerk (OTC Deduction Lead)

Company: CROSSMARK
Location: Plano
Posted on: September 17, 2020

Job Description:

Responsible for ensuring a strong and healthy relationship between CROSSMARK's Business Centers (CBCs) and the CROSSMARK Service Delivery Center (CSDC) and that the services delivered by the CSDC meet the needs of the business, our clients and customers.Responsibilities--Weekly review and management of deduction status reports from ARCollect for assigned divisions and clientsOn at least a bi-weekly basis, publish deduction scorecard for each CBC within assigned region and respond to questions on scorecard as needed--- Hold at least bi-weekly (2x month) meetings with Division Manager / Branch Managers from CBCs within designated regions to review ARCollect scorecards and drive compliance to process--- Become SME on CROSSVIEW ProcessLiaison with CSDC analyst and CSDC Team Lead responsible for fielding process related questions and being subject matter expertProvide oversight of CSDC responsibilities to ensure work is done timely and accuratelyPoint of contact for inquiries from the CBCs related to CSDC questions or performance issuesPoint of contact for designated client issues with responsibility for representing client issues across CBC's and be the central interface to client concerning CSDC engagement and/or issuesProvide oversight on root cause analysis and action plans developed by the CSDCIdentify nonstandard processes and work with Deduction Manager and CSDC to determine how to best manageFocal point for client/customer/CBC escalation issuesNOTE:--This job description does not imply that the above functions are the only tasks that may be performed.--Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.--Qualifications and Additional Requirements:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.--The requirements listed are representative of the knowledge, skill, and/or ability required.--Order to cash/Trade deductions experience preferred.Education/Experience:--Bachelor of Arts/Science in business administration, accounting, or finance. 3 years' experience in a corporate setting.----Physical Demands: None.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.Specific Skills:Word, Excel PowerPointExcellent written and verbal communications skillsAbility to influence key stakeholders to accomplish task at handAbility to work in a fast paced environment and meet deadlinesCertificates, Licenses, Registrations:--None--Supervisory Responsibilities:--None.--Work environment:--Office environment.--Language Skills:--English--CROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.

Keywords: CROSSMARK, Plano , Accounting Clerk (OTC Deduction Lead), Accounting, Auditing , Plano, Texas